Patient Information

All clinics are first come first serve - no appointments

1. What you need to know: 

AMEN offers medical, dental and vision services at no cost. We do not require proof of insurance, employment, income, ID or immigration status. Everybody is entitled to services. Services are on a first come, first serve basis. Appointments cannot be made in advance. Wristbands for admittance will be distributed the morning of each clinic day.

2. What to bring: 

You are not required to bring anything with you, however it may be a very long day for you and/or your family, and your comfort is your responsibility.  Therefore, we suggest the following: 1) Bring food and water. 2) Bring items to relieve boredom: reading material or other form of portable entertainment, for small children, consider bringing a small toy. 3) Please bring food that will not adversely impact your blood sugar level or your blood pressure. High blood sugar, or high blood pressure levels may prevent us from providing you treatment at the clinic. 4) Wear comfortable clothing. 5) We advise bringing chairs for waiting in line in the morning hours. Once inside, there will be designated waiting areas with seats. 6) Bring all of the medications that you take every day, and take them just like you normally do. 7) Because you will likely wait outside of the clinic site until the clinic begins, we suggest checking weather conditions and preparing accordingly. (The Free Clinic is not responsible for lost or stolen items.)

3. What NOT to bring:

THE PRESENCE OF ALCOHOL, ILLEGAL DRUGS, OR FIREARMS WILL RESULT IN THE DENIAL OF SERVICE.

4. What services does the free clinic offer? 

DENTAL: Cleanings, fillings, extractions.  

VISION: Eye exams, testing for glaucoma, testing for diabetic retinopathy; glasses are made off site and will be ready for pickup within 6-8 weeks. Want to save time? Bring your current valid eye glass prescription (within one year) to avoid the wait for an eye exam. If you already have a prescription, make sure to let someone know while you are waiting in the line outside the clinic.

MEDICAL: General medicine, physicals (please check the clinic Facebook page for additional medical services that may be offered).

EDUCATION: Educational resources and information are provided throughout service areas.

NOTE: Due to time constraints, be prepared to choose between DENTAL and VISION services. All patients will have the option of receiving DENTAL and MEDICAL care or VISION and MEDICAL care, but not DENTAL and VISION care on the same day. The exception would be if the clinic is not at capacity; the patient could leave after receiving their initial service and get in line for the service they were not able to receive. 

5. Do I need to make an appointment?  

We do not see patients by appointment. The clinic is first come, first serve. To receive services, you will need to show up at the event location and wait in line on the clinic day you would like to receive services. 

6. How do I get into the clinic?

To enter a clinic you will need a color wristband. To receive a color wristband you will need to be present when we provide them in the line outside of the clinic.

7. What time do I need to show up?

Each clinic has a different start time and in general, we begin passing out wristbands for admission 1 hour before that start time. We cannot tell you the exact time to line up or how many people will be in line when you show up. At many clinics, patients will begin lining up the evening before to ensure they will be able to be seen. Should you choose to do this, please understand your comfort is your responsibility. We will not have services or people to assist you overnight.

8. Can I get a wristband for my friend or family member? 

Because our services are free and resources are limited, we only give wristbands to those who are physically present at the time of distribution.

9. Will there be childcare?  

We do not provide childcare for patients. Children CANNOT be left alone or with a volunteer.  Volunteers are not allowed to escort children to the restroom or supervise them while their parent is receiving a service. Children must be with a family member or guardian at all times.

 10. How long will I have to wait to receive services?    

There is no set waiting time for how long it will take for you to get through the clinic. Expect to be at the clinic for a minimum of 3 hours and plan accordingly. 

11. Should I take my regular medication?  

 Yes! Take all your regular medication as prescribed by a doctor.  If you are on a blood thinner and are hoping to receive dental care, please consult your physician before making any changes in dose or frequency of your medication. 

Parents

Parents must stay with their children at all times or have an adult supervisor for their child while receiving services

Prescriptions

Please take all your normal medication your Doctor has prescribed.